IMPORTANT: Details and availability status of plans and included features are subject to change at ThinkOwl's sole discretion. Note that features listed as 'In development' may be released in beta mode first and that planned features have no guaranteed availability. This list will therefore be regularly updated.
* In your 30-day-trial you get the features of the PLATINUM plan.
1) These translations were created by a third party and have not been fully verified.
2) Storage per user is no personal storage capacity, but is used to determine the total storage capacity for the entire account. Full-time, named users only count towards the total capacity.
3) When using email support addresses created at <youraccount>.thinkowl.com
4) Screen sharing is not supported for mobile devices.
5) AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users. For additional training cycles, ThinkOwl credits may be purchased.
6) German and English are supported languages at this time.
7) ThinkOwl Integration Server is provided at request (additional costs) and must be installed on customer premises. Needed when you want to develop a custom integration with third party software using ThinkOwl API calls.
8) One (1) training cycle per AI component is included for one (1) desk. Additional monthly training cycles com at a fee.
AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users